02 / Integrations

Connect your tools. Keep information moving.

We connect the platforms you already use so data moves between them reliably, with clear mapping, validation, and visibility when something needs attention.

Problems this solves

Where this service helps.

Integrations help when the same information lives in more than one place.

  • Staff copy the same data between systems, which takes time and introduces errors.
  • Records in different platforms drift out of sync and nobody is sure which is correct.
  • Events in one tool, such as a payment or form submission, should trigger updates elsewhere.
  • An existing connection fails silently and problems are only noticed later.

What we deliver

What we can build.

01

API connections

Direct connections between platforms using their available APIs, built around the records and fields you actually need.

02

Webhooks and scheduled transfers

Real-time handling of events where a platform supports it, and scheduled syncs where it does not.

03

Field mapping and validation

Agreed rules for how fields translate between systems, with checks that catch incomplete or unexpected data.

04

Error handling and alerts

Retries, logging, and alerts built into the agreed scope so failed transfers are visible and can be resolved instead of lost.

Integration feasibility depends on each platform's API availability, the permissions you can grant, and platform limits such as rate limits. We review these before agreeing on scope.

Illustrative use cases

How it could look in practice.

These are example scenarios to show the kind of work involved. They are not completed client projects.

  • Example 1

    Payments to CRM

    A completed payment updates the customer record and deal stage in the CRM without manual entry.

  • Example 2

    Form to project tool

    A website enquiry creates a contact and a task with the right fields already filled in.

  • Example 3

    Store to spreadsheet

    Orders are copied into a shared sheet on a schedule for teams that still report from spreadsheets.

Delivery process

How we deliver it.

Each stage gives you something to review before the work expands.

  1. 01

    Review the platforms

    Check API documentation, available endpoints, authentication, permissions, and limits for each system.

  2. 02

    Agree on the data flow

    Define which records move, in which direction, how often, and how fields are mapped.

  3. 03

    Build and test

    Develop the integration and test it against realistic data, including failure cases.

  4. 04

    Document and hand over

    We document the agreed data flows and error handling, provide the information needed to operate the integration, and confirm the handover arrangements. Ongoing monitoring and changes can be scoped separately.

Questions

API integrations, explained.

Common questions about this service.

General questions

Build something useful

Tell us what you want to build.

Describe your current process and the tools involved. We will agree a written scope, then extend the work as your business needs change.

Discuss your project